Frequently Asked Questions
Concrete Floor Repair FAQs
Yes, to ensure we fully understand the issues/operations that might impact how quickly we can fix it. Even when customers are able to send us pictures, things could be worse than the image can show, which is why we prefer to come to the site. From there, we can provide a more accurate quote and realistic timescales.
It largely depends on the extent of the damage, but we always aim to complete repairs as quickly as possible to minimise disruption to your operations.
Minor surface cracks, for example, can be repaired in a day, with the area reopened to traffic immediately after. This means you can get back to business straight away.
We specialise in repairing cracks, holes, spalling, and structural damage caused by wear, weather, or impact. Whether it’s minor surface cracks or major structural repairs, we guarantee durable results.
Yes, we offer a PQC repair service, to ensure a fast turnaround and minimal disruption, particularly in high-traffic areas like airports and industrial sites.
The repair method we use depends on the type and extent of the damage. We assess each case individually, referring to industry standards like TR56, TR68, and TR69, which cover everything from general wear and tear to fire damage. This ensures we choose the most suitable repair solution for the job.
It depends on the finish you’re looking to achieve. For example, we might use epoxy resin to repair significant floor damage or opt for other methods depending on what’s required. This is something we’ll discuss with you during the site visit, where we take the time to understand your needs and goals for the project.
Yes, we can correct substandard or incomplete repairs. Our team identifies and addresses underlying issues, ensuring your floor is restored to its original strength and appearance.
Absolutely. Our repair techniques are designed for heavy-duty applications, including warehouses, factories, and other high-traffic industrial settings.
With proper maintenance, our repairs can last 20 years or more, depending on the environment and usage.
Repairs eliminate trip hazards, ensure smooth forklift operation, and reduce the risk of damage to stock and equipment, therefore improving safety and productivity.
Concrete Polishing FAQs
Polished concrete floors are durable, low-maintenance, and resistant to stains and scratches. They also offer light reflectivity, improving the aesthetics and energy efficiency of your space.
Concrete polishing involves several stages. First, the floor is prepped by cleaning away any dirt, grease, or coatings, like old sealants or paint. If there are any cracks or holes, these need to be repaired first so we have a good base to work with.
Next comes the grinding stage. Heavy-duty grinders fitted with diamond-embedded discs are used to remove the top layer of the concrete. Coarse-grit diamonds are used at this point to level out the surface. Once that’s done, we move on to using medium-grit diamonds which smooth the surface even further and get rid of any scratches left from the initial grinding.
The polishing stage is where the magic really happens. Fine-grit diamonds, sometimes up to 3000 grit, are used to polish the floor to the desired level of shine. The finer the grit, the glossier and more reflective the finish becomes.
No, it’s not necessary. One of the great benefits of polished concrete floors is that they’re incredibly hard-wearing, stain-resistant, and require minimal upkeep beyond regular cleaning.
Epoxy-coated floors are covered in a resin layer, which can chip or peel. Polished concrete is the actual surface. As there’s no coating to damage, polished floors are usually more durable.
Absolutely. Polished floors are ideal for warehouses and high-traffic areas, offering durability and resistance to wear.
In short, yes! Polished floors eliminate the need for additional coatings, reducing chemical usage. Their reflective surface also enhances lighting efficiency, cutting energy costs.
Though some dust is inevitable, our advanced equipment minimises dust and debris, ensuring a clean, hassle-free process with minimal disruption to your workspace.
Yes, we can polish both new and existing floors. For older floors, we may need to repair any damage before polishing.
Yes! A polished floor generates less dust than a traditional concrete floor, providing a cleaner, dust-free environment. This means less time spent on cleaning and maintenance.
Polished floors are much easier to clean and maintain. They are resistant to spillages and repel water, oil, and other contaminants.
Once a new concrete floor is installed and fully dried, we carry out a basic polish to give it a clean and tidy finish. We do this as standard with each new installation.
However, this is different from our more thorough “grind and polish” service, which creates a smooth, high-shine concrete floor.
Concrete Floor Installation FAQs
We specialise in internal slabs installation (to TR34 specs,) external slabs (TR66), and upper floors and mezzanines (TR75). We also work with Pavement Quality concrete for high-durability surfaces. Each floor we install is tailored to handle specific operational demands.
The honest answer is: it depends! While installations usually take a couple of days on average, there are a number of factors that can affect timescales. For example: what prep work is involved? Is reinforcement required? Do we need to trim the existing ground?
This is why site visits are so important: only once we’ve seen and understand your site can we accurately quote and provide a realistic estimate of how long the work will take.
Concrete typically takes 24 to 48 hours to dry, at which point it’s safe for normal foot traffic. After one week, concrete is usually cured enough to handle heavy machinery traffic, such as forklifts. It is widely agreed that concrete reaches full strength 28 days after pouring.
The cost of a concrete floor installation depends entirely on the size of your project. We offer free site surveys nationwide, so we’ll be able to provide you with a quote shortly after our visit. Contact us today to book yours.
Once a new concrete floor is installed and fully dried, we carry out a basic polish to give it a clean and tidy finish. We do this as standard with each new installation.
However, this is different from our more thorough “grind and polish” service, which creates a smooth, high-shine concrete floor.
Whilst ‘flat’ and ‘level’ are often used interchangeably, a flat floor isn’t necessarily level, and a level floor isn’t necessarily flat!
- Flatness (Property F) refers to the change in elevation between two consecutive measurements taken over a 30cm distance. It’s all about ensuring there are no sudden bumps or dips over short distances, which is particularly important when using machinery like forklifts.
- Levelness (Property E), on the other hand, measures the difference in elevation between two opposing points that are 3 metres apart, within a 3m x 3m grid. This ensures that there are no gradual slopes across the floor, but it doesn’t guarantee the surface is completely flat.
Both are important, but levelness affects the overall slope, while flatness affects how smooth the surface is in small sections.
At MKZ, we lay all internal slabs in accordance with the TR34 (4th edition) specification, which sets the standards for floor flatness, levelness, and durability in free movement areas. Internal slabs can be laid to four different flatness classes: FM1, FM2, FM3, and FM4, with FM1 being the flattest:
- FM1: For very high standards of flatness and levelness, typically where reach trucks operate at above 13m without side-shift.
- FM2: Suitable for reach trucks operating at 8-13m without side-shift.
- FM3: Used for retail floors with reach trucks operating at up to 8m without side-shift, or up to 13m with side-shift.
- FM4: Ideal for retail floors, workshops or manufacturing facilities where Material Handling Equipment (MHE) lift heights are restricted to 4m.
If an existing floor is uneven, it may require grinding, resurfacing, or reinstallation depending on the extent of the issue. We can assess and recommend the best approach.
We always adhere to TR66, the recognised industry standard for external in-situ concrete paving, which aligns with the broader BS 8500 standard for concrete specifications. This ensures that our slabs are durable, weather-resistant, and suitable for high-traffic areas such as warehouses, yards, and loading bays.
For upper floors and mezzanines, we follow TR75, which builds on the guidance of BS 8500 and covers composite concrete slabs with steel decking. This ensures that the structure meets the highest standards for strength, durability, and long-lasting performance.
Quality Assurance, Project Management and Site Engineering FAQs
We have extensive experience delivering complex projects, particularly in aviation, groundworks, and infrastructure. Our portfolio includes major works such as enabling works for Pier 6 at Gatwick Airport, the Echo Romeo Rapid Exit Taxiway at Gatwick, and various groundworks and drainage projects. Our capability covers everything from site engineering to project management.
Yes, our team is used to working around vital services, including communication cables for Air Traffic Control and high-voltage power lines. Our approach involves careful planning, risk assessment and close collaboration with stakeholders to ensure safety and minimal disruption to live systems. For example, during the Pier 6 Enabling Works at Gatwick, we managed night-time operations to ensure the taxiway was handed back safely each morning for A380 traffic.
We have delivered extensive drainage and utility works, including the installation of concrete and clay pipes, manholes, and filter drains built to F900 standard. Our team has also managed complex drainage diversions and crate attenuation systems, ensuring work was carried out to meet the relevant industry standards.
We always implement robust health and safety measures, including risk assessment method statements (RAMS), and clear protocols for all work. Toolbox talks and daily briefings are delivered to ensure everyone on-site understands their responsibilities.
We’re based in Telford, Shropshire, which has great transport links to the West Midlands, the North West, and Wales. Thanks to easy access to the M1, we can reach places like Milton Keynes or Luton in no time. Being so well-connected means we can be on site quickly whenever and wherever you need us.
General FAQs
When we receive an enquiry, our first step is to arrange a site visit. Clients sometimes send us photos or videos to show us the scope of the work, which can be really helpful and, in some cases, enough for us to provide a rough cost estimate. That said, we always prefer to do a site visit to provide a detailed quote, as we not only need to understand the scope of the work but also any operational restrictions, parking issues, etc.
Once we’ve provided a quote and the work is agreed, we then arrange a suitable date with our client to come and carry out the work.
We aim to provide all our quotes within 24hrs of our site visit.
It’s really helpful if you can give us a few details about the problem, the size of the area, and any specific needs or operational restrictions you might have. Photos or videos of your concrete floor can help us understand the situation, but we will require a site visit in order to be able to quote.
Yes. We’re happy to travel to your premises and offer some advice, but you’re not tied to anything once we’ve completed our survey.
We’re based in Telford, Shropshire – right in the heart of the action with great transport links to the West Midlands, the North West, and Wales. Thanks to easy access to the M1, we can reach places like Milton Keynes or Luton in no time. Being so well-connected means we can be on site quickly whenever you need our concrete floor services.
In addition to concrete repairs, installation and polishing, we provide a Concrete Quality Assurance service, as well as Project Management and Site Engineering services. These support refurbishment projects and often involve drainage, groundworks or civil engineering.
We’re equipped to work on a wide variety of refurbishment projects, which often involve complex requirements like drainage, groundworks, and civil engineering. Whether you need concrete repairs or site engineering, we can help.
Yes, we are covered by public liability insurance up to £1,000,000. This reflects our commitment to professionalism and compliance, giving you complete peace of mind. If you need further details about our insurance coverage, feel free to get in touch.
We’re happy to share examples of our work, whether that’s before-and-after photos, case studies, or client testimonials. Let us know what you’re interested in, and we’ll send over something that shows the quality of our concrete floor services.
PQC is a high-strength, durable concrete designed for roads, airport runways, and industrial floors. It offers superior load-bearing capacity and longevity compared to standard concrete.
PQC (Pavement Quality Concrete) offers many benefits that make it perfect for tough applications. It’s highly durable, providing the strength needed for heavy-duty use, and its low water-cement ratio helps prevent cracking, keeping it in good condition for longer. Plus, it can be finished with a slip-resistant surface, which is ideal for areas that need extra traction. With its long lifespan and low maintenance needs, PQC is a practical and cost-effective choice for projects that demand a reliable, sturdy floor.
Got a project to discuss?
We’d love to work with you on your next concrete floor repair or polishing project, fill out the form and one of our team will get in touch with you.